Tracking number: The tracking number can be found on the customer’s return slip, which is available in their customer space. You can access this space from the Faume back-office under the "Users" section.
Item return sheet: To check if an item has been returned, consult its return sheet. If the item was restocked after the order date, it indicates that it has been returned.
Returned items section: Enter the item ID in the "Orders/Returned Items" section of your Faume back-office to verify its return.
Tracking a return
Written by 📚Academy
Updated over a year ago